Adding Users

User Management

There are two ways of users getting access to R2S, inviting users and requesting an account

Inviting Users

Users can be invited to access R2S by a site Administrator. In the User management panel, navigate to the Users page (1). Here you will see a list of all current users, as well as their company and last activity (2).

The buttons for inviting users (3) and creating a new single user (4) are at the top of the page.

Clicking on the Invite Users button (3) will open a window that allows you to input user emails for those you wish to invite (5). Press enter or click add after each email address and they will appear underneath (6).

Note: if allowed domains have been set up on the server then only email addresses with those allowed domains will be able to be entered. You can see a list of the allowed domains by hovering over the 'Allowed email address domains' link (7). The allowed domains can be edited in the Security section in Server Management.

After the emails have been added a Project Group (8) and User Role (9) must be selected. You can also fill in any additional details you would like to send to the new user (10). Once filled out, click Send to send an automated invite link.

Administrators can see a list of all current user invites on the Invites page (11). Here, Administrators can send invites (12) cancel requests (13) or resend invites (14). The list will also display when the invite expires, as well as the current status (pending or expired).

User Requests

Users can request access to R2S by filling out the request form on the login page. To access the login form, click on the 'Request Access Here' button (16) on the login page.

Once a request has been submitted the administrator can access this request within the Administrator page in the Requests section (17).

Administrators can choose to Reject (18) or Approve (19) the users request. Approving the request will send the user an email notifying them that the request has been approved. Once an Administrator has approved a request it will move into a pending stage where the request will appear in the User Invites page until the user has logged in.

An Administrator can chose to reject the request. If rejected, Administrators are asked to provide a reason for rejection that will be sent to the user.

Administrators will receive an email notification from noreply@r2s.co.uk for all user requests. From the email, Administrators will be able to choose to ‘Open request in R2S’ which will take the Administrator to the project group that the user requested. The Administrator can also choose to ‘View all Requests’ which is useful if multiple request emails have been received.

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Note: If you are having trouble using any tool or feature in R2S please contact our support team here.